We want you to be happy with your purchase, so we offer a 7-day return policy for all items.

To return an item:

  • Contact us at info@rough.lk to request a return authorization number.
  • Pack the item(s) securely in the original packaging.
  • Include the return authorization number in the package.
  • Ship the package to the address provided by Rough Clothing.

Return shipping costs:

  • You are responsible for the cost of return shipping.

Refunds:

Once we receive the returned item(s), we will process your refund within 3-5 business days. Refunds will be made to the original payment method.

Exclusions:

The following items are not eligible for return:

  • Sale items
  • Gift cards
  • Custom orders
  • Damaged or defective items:

If you receive a damaged or defective item, please contact us at contact[@]rough.lk so we can arrange a replacement or refund.

Thank you for shopping with Rough Clothing!

Here are some additional details about our refund policy:

  • Items must be returned in new, unused condition with all tags attached.
  • Items must be returned within 7 days of the original purchase date.
  • Refunds will be made to the original payment method.
  • We do not refund shipping costs.

If you have any questions about our refund policy, please contact us at contact[@]rough.lk